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Privacy Policy Società Internazionale Nuovi Alberghi per azioni – S.I.N.A.
In this page is described how is organised the web site concerning the processing of the user's personal data who visits the web site and their privacy. It is a briefing note according to art. 13 of the Legislative Decree n° 196/2003 – Code on the Protection of the Personal Information of those who interact with the web services of Società Internazionale Nuovi Alberghi per azioni – S.I.N.A., accessible from the web site: http://www.sinahotels.com corresponding to the home page of the official web site of Società Internazionale Nuovi Alberghi per azioni – S.I.N.A., Via Il Prato 42, Cap 50123 - Firenze. Taxpayer Identification n° and VAT n° 00381330489. The briefing note is given only for the present web site and the links visited by the user. The briefing note is based on the Recommendation n° 2/2002 which the European Authorities for the Processing of Personal Data, unified in the Group created by Art. 29 of the Directive n° 95/46/CE, have adopted on May 17, 2001, to identify the minimum requirements for the personal data gathering on-line, and in particular the procedures, the timings and the nature of the information which the processing responsible must give to the users when those are connect to the web site, independently by the reasons of the connection.

Following the web site visit all information of the identified or identifiable persons can be processed. The owner of the to be processed personal data after visiting our web site, and any other information collected for the services provided, is Società Internazionale Nuovi Alberghi per azioni – S.I.N.A., Via Il Prato 42, Cap 50123 - Firenze. Taxpayer Identification n° and VAT n° 00381330489. The processing responsible is the Administrator, who can be contacted at privacy@sinahotels.com.

The processing concerning the web site’s services [physically placed “in hosting” at Delta Progetti 2000 srl - Via Fontevivo, n° 25 - 19121 - La Spezia (SP) (www.dp2000.it)] are processed in the aforesaid company and are taken care of by the technical staff of the office commissioned for the processing or for any occasional maintenance service. Personal data given by the user who requests a hotel booking or informative material (info, newsletters, registrations, etc.) is used only to provide the service requested and is not given to a third party, except in the following cases:
commercial partners of Società Internazionale Nuovi Alberghi per azioni – S.I.N.A., Via Il Prato 42, Firenze. Taxpayer Identification n° and VAT n° 00381330489, which are informed of the data exclusively to dispatch the on-line booking;
person, company or professional studios which provide assistance and consulting activity on accounting, administrative, legal, fiscal and financial matters to Società Internazionale Nuovi Alberghi per azioni – S.I.N.A., Via Il Prato 42, Cap 50123 - Firenze. Taxpayer Identification n° and VAT n° 00381330489; person who can gain access to the information because recognised by a legal provision or by the authority’s permission;

Browsing information
The computer systems and the software procedures in charge of the functioning of the web site acquire during their normal activity certain personal data which’s transmission is implied in the Internet communication protocols.
These informations collected are not to be associated to interested identified users, but, for their nature, could allow the user’s identification through the elaboration and association of data held by third parties. In this data category are accounted the computer IP addresses or domain used by users who connect themselves on the website, the URI (Uniform Resource Identifier) address notations of the resources requested, the request’s time, the method used to submit the server a request, the size of the file obtained in reply, the numerical code indicating the answer given by the server (successful, error, etc.) and other parameters relative to the operating system and the user’s informatic environment.
This information is collected only for anonymous statistic information on the site's use and to control its correct functioning; they will be immediately erased after processing. Information can be used to assert responsibilities in case of a hypothetical computer-related offence against the website: except this eventuality, information on the web contacts does not persist for more than seven days.

Information voluntarily given by the user
The optional, explicit and volunteer mailing of e-mails to the address indicated on this web site brings to the following acquisition of the sender’s address, necessary to answer to the requests, as well as other possible personal data inserted in the mail. Specific synthesis newsletters will be gradually related or displayed on the web pages dedicated to specified requested services. Personal data of who visits the web site is not collected or used. Visitors remain anonymous. Sole exception is information regarding the necessary personal identification to comply with the contractual obligations regarding the user’s booking. In case of a booking on the net, the user has to give his name, address for invoicing, e-mail address, telephone number and information on payment procedures and credit card. Società Internazionale Nuovi Alberghi per azioni – S.I.N.A., Via Il Prato 42, Cap 50123 - Firenze. Taxpayer Identification n° and VAT n° 00381330489 will use this information only to process booking and send the specific information related to its confirmation, as the receipt, the booking code and the conditions. The given information will not be used for commercial purposes and will not be sold, transmitted, licensed or forwarded to a third party. Only person who can obtain the booking information is our on-line booking service supplier Delta Progetti 2000 [Via Martinelli, 39 – 20031 Cesano Maderno (MI), Italy, - www.dp2000.it] charged to process on-line bookings as well as the credit card companies which could be contacted to verify the validity of the credit cards. The web site administrator guarantees the use of scrupulous procedures for the security of the information and the use of particular systems to protect the credit cards’ information given during the on-line booking.

Cookie Policy
cookie are used on our website to give users a better browsing service and experience.

What are cookie?

cookie are small text files sent from the website to the terminal of the party concerned (usually the browser), where they are stored before being referred back to the website upon the same user's next visit. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses or capture email addresses. Each cookie is unique to the user's web browser.

What cookie do we use?

Technical session cookie

The cookie used on the websites http://www.sinahotels.com, http://www.astorviareggio.com, http://www.astorviareggio.it, http://www.berninibristol.com, http://www.berninibristol.it, http://www.brufanipalace.com, http://www.brufanipalace.it, http://www.centurionpalacevenezia.com, http://www.centurionpalacevenezia.it, http://www.delavillemilano.com, http://www.delavillemilano.it, http://www.hotelthegray.com, http://www.hotelthegray.it, http://www.palacemarialuigia.com, http://www.palacemarialuigia.it, http://www.palazzosantangelo.com, http://www.palazzosantangelo.it, http://www.relaisvillamatilde.com, http://www.relaisvillamatilde.it, http://www.villamedicihotel.com, http://www.villamedicihotel.it and https://www.blastnessbooking.com are used for computer technology authentication or to monitor sessions, and to store specific technical information regarding the users that access the server of Blastness, the website maintenance and hotel booking service provider.

Pursuant to Article 122, paragraph 1, of the Privacy Code (in the formulation in force after the entry into force of legislative decree 69 / 2012), "technical" cookie can be used even in the absence of consent.

For maximum transparency, below we provide a number of technical cookie and specific cases of activity on the website:

• cookie implanted in the user/contracting party's terminal directly (that will not be used for other purposes) such as session cookie used for on-line booking on the website, authentication or customisation cookie (for example, the choice of the browsing language); these cookie remain active only for the duration of the session.

• cookie used to statistically analyse accesses/site visits (the so-called "analytic" cookie) that are exclusively used for statistical purposes (not for profiling or marketing) and to collect aggregate information without the possibility of tracing back to the identification of the individual user. In these cases, since current legislation requires that, when using analytic cookie, the user is given clear and adequate instructions to easily oppose implementation of such (including any mechanisms to make the cookie anonymous), we give instructions on how to disabled installed cookie below. The duration of analytic technical cookie is 30 minutes.

How to modify settings on the cookie

Most browsers allow to clear cookie from your computer hard drive, block acceptance of cookie or receive a warning before a cookie is stored.

Therefore, to remove cookie we encourage you to follow the instructions on the pages of the various browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=it
Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

What happens if the cookie are disabled?

Nevertheless, if you block or erase cookie, it may not be possible to reset previously specified preferences or customised settings, and our capacity to customize the user experience will be limited.

Except what specified in browsing information, the user is free to give personal data related in the request forms to Società Internazionale Nuovi Alberghi per azioni – S.I.N.A., Via Il Prato 42, Cap 50123 - Firenze. Taxpayer Identification n° and VAT n° 00381330489, or anyways related in the contacts had with the Office to book on-line, solicit mailing of info material or other communications. The possible refusal could mean the impossibility to perform the use of the services requested. For completeness it must be reminded that in certain cases (not subjected to the ordinary management of this web site) the Authority can request news and informations according to Art. 157 of the Legislative Decree n° 196/2003, for personal data processing control. In these cases the answer is compulsory at risk of an administrative sanction.

Personal data is processed with computerized instruments for the time strictly necessary to fulfil the purposes they were collected for. Specific security measures are respected to avoid any data loss, illegal or not correct use and unauthorised access.

The user of whom the personal data is processed has the right to ask at any moment the confirmation of the existence or not of the personal information and acknowledge the content and origin, control the exactitude or demand it’s integration or updating, or its rectification (Art. 7 of the Legislative Decree n° 196/2003). According to the same article you also have the right to demand the cancellation, the transformation in an anonymous way or block the information treated violating the law, furthermore oppose for valid reasons to the processing. Requests must be sent to Società Internazionale Nuovi Alberghi per azioni – S.I.N.A., Via Il Prato 42, Cap 50123 - Firenze. Taxpayer Identification n° and VAT n° 00381330489, or to the data protection commissioner in the person of the Admistrator who can be contacted at the address privacy@sinahotels.com

The present privacy briefing note is consultable on the net through the most recent browsers which implement the P3P standards (Platform for Privacy Preferences Project) proposed by the World Wide Web Consortium (www.w3c.org). All efforts will be done to make the most interoperable possible the functionality of this website computerized privacy control mechanisms available in certain products used by the users. Considering the constant improvement of the automatic control mechanisms do not dispense them from errors of malfunctions, we precise that the present document, published on the web site http://www.sinahotels.com/eng/privacypolicy.htm constitutes the “Privacy Policy” of this web site which will be object to updates.